Cancellation & Refund Policy
CANCELLATION. In the event that you need to cancel your order prior to the day of delivery, full refunds will be made for cancellations made earlier than 14 days out. For cancellations made within 14 days of event date, we reserve the right to refund 1⁄2 of your payment, or you have the option to reschedule for the full value paid. Cancellations made the day of scheduled delivery may not receive a refund.
REFUND POLICY. We will not refund payment for errors that occur on order submission, so please review your entries thoroughly before submitting. We will not refund payment if homeowner requests greeting to be removed.
INCLEMENT WEATHER. Our yard cards are made to handle getting wet. However, we will not be able to deliver your yard card greeting if there is hazardous weather conditions that prevent set up and/or take down including, lightening and heavy wind. In the event of prohibitive/inclement weather, if we are unable to reschedule the greeting, a full refund will be honored.